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Invoice Showing Gallery Has Been Deleted
S
Scott Lowe
67 posts
Sat Feb 27, 21 9:23 PM CST
I see this happen time to time and I don’t understand it. This order just came a little while ago. Some of the picture chosen as part of the order show up on the invoice as coming from a deleted gallery. The order just came through and I did not delete any of the gallery. In fact other pictures on the order are in the same gallery as the photo showing as being from a delete gallery. When I go look up the photo in the gallery it has the same ID code as the picture identified in the invoice. Do you know what is going on. This isn’t the first time it it has happened. See attached pictures.
Scott
Edited Sat Feb 27, 21 9:24 PM by Scott Lowe
S
Scott Lowe
67 posts
Sat Feb 27, 21 9:27 PM CST
Sorry, here are the photos...
Attached Photos
Tim - PicturesPro.com
16,201 posts
(admin)
Mon Mar 01, 21 5:47 AM CST
I have no idea. I have never seen that before.
You would need to email be access to your Sytist admin & hosting control panel so I can access the database. And also the order number of that order.
You would need to email be access to your Sytist admin & hosting control panel so I can access the database. And also the order number of that order.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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