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Current Version: 4.9.1 | Sytist Manual | Common Issues | Feature Requests
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Discount Not Being Applied
A
Adrienne Thiessen
60 posts
Tue Jan 26, 21 6:27 PM CST
I have a gallery and a price list with a sale is applied (until a certain date, after which a non-discounted price list is set). For whatever reason the current discounted price list is not giving discount when putting anything from that price list through the cart.
- If I go to the gallery, that discounted price shows as applied.
- If I go into the price list, the discounts are displayed
- If I go into individual items inside the price list, they do not have the "Do not allow discounting" box checked.
Are there any other trouble shooting methods that I can employ? Or suggestions? I've been using this same price list for a while with no issues.
- If I go to the gallery, that discounted price shows as applied.
- If I go into the price list, the discounts are displayed
- If I go into individual items inside the price list, they do not have the "Do not allow discounting" box checked.
Are there any other trouble shooting methods that I can employ? Or suggestions? I've been using this same price list for a while with no issues.
Tim - PicturesPro.com
16,210 posts
(admin)
Wed Jan 27, 21 6:18 AM CST
I would need to see your settings. You can email me the following for me to look into it:
1) Link to your Sytist admin.
2) The admin username and password (or create me an admin account by clicking Admins in the upper right corner of the admin pages).
3) The name of a gallery doing this.
1) Link to your Sytist admin.
2) The admin username and password (or create me an admin account by clicking Admins in the upper right corner of the admin pages).
3) The name of a gallery doing this.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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