To post a new support question, click the Post New Topic button below.
Current Version: 4.9.1 | Sytist Manual | Common  Issues | Feature Requests

Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.

Wrong Tax Calculations When Using Discount

B
58 posts
Sun Nov 08, 20 10:33 AM CST
Hi,

There is a bug in the calculation for the taxes when using discount on "certain" products. I have a discount that applies for employees. But I have some products that are NOT discountable in the cart. The discount amount takes this into consideration. However, the tax uses an amount where the TOTAL was discounted regardless of the "discountable" option on some products.

Here is the copy of an invoice showing this behaviour. In this example, only the first item (Version électronique) is discountable giving a reduction of $19.57. But the taxes are calculated on $50.88 which is wrong.


Thanks for looking into this.

Benoit
Attached Photos

16,207 posts (admin)
Mon Nov 09, 20 4:43 AM CST
In Settings -> Tax, what is "Calculate tax before or after any discounts" set to?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
B
58 posts
Mon Nov 09, 20 6:41 AM CST
I did not know about that option. It is set at "After Discounts" right now, which, instinctually should give the right results, No ?

It did calculate the taxes after the discounts. But it discounted even the items that are NOT discountable.
3 total messages
Please log in or Create an account to post or reply to topics.
This post has been viewed 394 times
Category: Bug
 
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

 
©2003 - 2021 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window
Loading
Close