Texting Not Working?

I have setup the texting with Twilo like the instructions say, but when I try to send a text using the testing - send message (link the the bottom right of the setup page) nothing happens, except the bar at the top of the screen changes colors.

I can send a text to the number and receive it in my email and call the number and it forwards it to my business phone. But I cannot send any test message from sytist. The bar just changes colors and nothing ever happens on the other end.

This is a normal Twilo account, not a trial.

Edited Sat Oct 24, 20 6:24 PM by Allen Gambrell

There must be an error somewhere causing the form / page not to load but I have no idea why because I have not seen this problem.

You can email me the following for me to look into it:

1) Link to your Sytist admin.

2) The admin username and password (or create me an admin account by clicking Admins in the upper right corner of the admin pages).

3) FTP username and password.

Edited by

In the spirit of helping people who search this problem. I discovered you HAVE to put a 1 in front of all phone numbers when I was texting the service. I have never been able to get it to work, and FINALLY did today.

. It might be helpful Tim to put that reminder on this page - when people test it, and also remind our clients to put the 1.

Edited by