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Current Version: 4.9.2 | Sytist Manual | Common Issues | Feature Requests
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Greenscreen Previews
R
Richard Mardirosian
247 posts
Sun Jul 05, 20 10:32 PM CST
I uploaded backgrounds and png files. The png files show with a white background. The background options also show at the bottom of the page.
The problem is when I click on a background they don't display behind the png to create a preview. I had done a test gallery with three huge files and everything worked fine.
I reduced the long edge down to 2000 (on both the background and PNG files) when I uploaded the full gallery of 117 png and 8 jpg backgrounds.
Am I missing a setting somewhere?
The problem is when I click on a background they don't display behind the png to create a preview. I had done a test gallery with three huge files and everything worked fine.
I reduced the long edge down to 2000 (on both the background and PNG files) when I uploaded the full gallery of 117 png and 8 jpg backgrounds.
Am I missing a setting somewhere?
Tim - PicturesPro.com
16,246 posts
(admin)
Mon Jul 06, 20 8:54 AM CST
My guess your PNG files have a white background and not a transparent background as is needed. Check that.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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Richard Mardirosian
247 posts
Mon Jul 06, 20 9:27 AM CST
Apparently ACDSEE doesn't preserve transparency when resizing PNG files.
Thanks Tim!
Thanks Tim!
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