Drop Down Selections Sometimes Not Showing On Order

I'm sometimes having trouble with customers (required) drop down selections not coming through on the order.
Exactly the same price list/package/gallery etc sometimes shows the selections and sometimes it just not there. I can't figure out why?

Edited Fri Jun 12, 20 7:45 AM by Sarah MacKenzie

You will need to email me the following so I can take a look into it:

1) Link to your Sytist admin.

2) The admin username and password (or create me an admin account by clicking Admins in the upper right corner of the admin pages).

3) 3 order numbers where the options are not on there.

4) 3 order number where the options are there.

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I am having a similar issue, but I have none that show where it is included.
The rest of the form inputs work, just a last one.
I do not see where to get your email to send that info you need to get into my system.

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My Email Address: info@picturespro.com

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