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Current Version: 4.8.5 | Sytist Manual | Common  Issues | Feature Requests

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Shopping Cart

D
36 posts
Thu Jun 04, 20 2:30 PM CST
Is it possible for a customer to have a product saved in the shopping cart and actually end up ordering it after the gallery has expired? For example we had a product that we could only get for a certain amount of time. We set the gallery to expire on the last day that we could get them. 3 weeks after that a order came in. I just can't figure out what happened. I checked to make sure it was expired and it was. Thanks for any help in making this not happen again.
Dennis
16,151 posts (admin)
Fri Jun 05, 20 5:20 AM CST
If someone tries to checkout and has photos in their cart from an expired gallery it will stop them and show them a message stating that. I don't know how someone would be able to checkout in that scenario unless they had the checkout page open in a tab for 3 weeks.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
2 total messages
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Category: Orders
 
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