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Orders Coming Through With No Photos Selected

26 posts
Tue Oct 15, 19 1:25 PM CST
Yesterday I received four orders that did not have any photos selected, at least not showing on the order. They went through PayPal and I have a trans # listed in the order along with a paypal status of completed.

Any idea what is going on?

Edit: I forgot to mention that many other orders came in without any problems.
Attached Photos

Edited Tue Oct 15, 19 1:32 PM by Fotoman
16,216 posts (admin)
Wed Oct 16, 19 9:54 AM CST
Was this an ECHECK payment through PayPal? That could be the problem. It's not really set up to take echecks.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
26 posts
Wed Oct 16, 19 1:04 PM CST
Hi Tim;

I am not sure. I don't know how to check. I poked around PayPal a bit but I can't see where it tells me how the payment was made.

Bill
3 total messages
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Category: Orders
 
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