To post a new support question, click the Post New Topic button below.
Current Version: 4.8.5 | Sytist Manual | Common Issues | Feature Requests
Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.
Contact Form Started Sending Emails To Junk Mail.
G
Greg K
103 posts
Wed Jun 05, 19 8:17 AM CST
Hi,
Today I started noticing any emails sent through the contact form end up in my junk mail folder.
Emails sent from within the system, i.e. sending emails to clients, work fine and go straight to my inbox.
The only change I have made at my end recently is the upgrade to 3.5.3
I've spoken to my hosting company. They say my emails go through google and mx and spf records look fine.
Any input on where to go from here would be appreciated.
G
Today I started noticing any emails sent through the contact form end up in my junk mail folder.
Emails sent from within the system, i.e. sending emails to clients, work fine and go straight to my inbox.
The only change I have made at my end recently is the upgrade to 3.5.3
I've spoken to my hosting company. They say my emails go through google and mx and spf records look fine.
Any input on where to go from here would be appreciated.
G
Edited Wed Jun 05, 19 8:18 AM by Greg K
Tim - PicturesPro.com
16,148 posts
(admin)
Wed Jun 05, 19 11:08 AM CST
Emails sent from the contact form are sent from your email address, to your email address, but the reply-to is the email address of the person filling out the contact form. Some email systems like gmail will send those type of emails to your spam. You might have to makes rules in your email program to not send them to spam. It's not a change in Sytist that would cause that.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
Please log in or Create an account to post or reply to topics.
Loading more pages