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Current Version: 4.9.1 | Sytist Manual | Common Issues | Feature Requests
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Certain Email Not Sending
Joey Freeman
289 posts
Thu Apr 18, 19 11:10 PM CST
Hey Tim,
I am designing my emails and then sending them to (my) an account email so I can see how it looks on mobile and desktop. I was able to send all of the abandoned emails, but when I go to send gallery expiring email. It doesn't send or show up in the email log.
The way I have been doing it is editing the default email, saving it. Then going into a (happens to be a pre-pay) gallery where I am the only person registered under people and sending the email from the peoples tab within the gallery.
I am designing my emails and then sending them to (my) an account email so I can see how it looks on mobile and desktop. I was able to send all of the abandoned emails, but when I go to send gallery expiring email. It doesn't send or show up in the email log.
The way I have been doing it is editing the default email, saving it. Then going into a (happens to be a pre-pay) gallery where I am the only person registered under people and sending the email from the peoples tab within the gallery.
Tim - PicturesPro.com
16,207 posts
(admin)
Fri Apr 19, 19 5:28 AM CST
Sounds like you have enabled Automated Emails (Settings -> Automated Emails), but have not successfully set up the cron job for it (invite to view photos emails are sent with the automated emails if enabled). You will need to disabled that or get the cron job setup.
https://www.picturespro.com/sytist-manual/settings/automated-emails/
https://www.picturespro.com/sytist-manual/settings/automated-emails/
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
Joey Freeman
289 posts
Fri Apr 19, 19 7:38 AM CST
Thank you, I had it set up with the first option, but just had to change it to the second option in the CRON instructions.
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