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Default Image For [cart_image]

289 posts
Wed Apr 17, 19 6:35 PM CST
Hey Tim,
Couple questions:

1. Is there a default image for [CART_IMAGE]? The reason I ask is for the ones that I send out from carts that have pre-pay items or packages in their cart uses the same image every time regardless of what is in the customers cart.

2. Even though the [CART_IMAGE] does not populate when sending an email from the accounts tab-->Email--->Abandoned Cart *Registered Customers* Email 1. Does it plug in the correct image when sent automatically?

Thanks.
16,246 posts (admin)
Thu Apr 18, 19 10:40 AM CST
It appears for shopping carts with pre-order items it in, it is looking for a gallery photo, but there isn't one. I will have to look into that.

But if you click the Preview Photo tab for your pre-order page and upload a photo there, it will show that as the cart image.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
289 posts
Thu Apr 18, 19 9:20 PM CST
I have a photo there(League logo) but it still pulls the first or top package preview photo. Thanks for looking into it.
L
389 posts
Fri Apr 19, 19 8:35 PM CST
Oh - I found this after I wrote my own ticket - this is happening to me too but I dont do pre-pay and the email body says that [CART_IMAGE] is generated from the client's own choice within the abandoned cart. But everyone is getting the same generic pic which is a sample image of mine i've applied to show what a wallet print looks like ( none of the abandoned carts have popped a wallet in the trolley )
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