To post a new support question, click the Post New Topic button below.
Current Version: 4.8.5 | Sytist Manual | Common  Issues | Feature Requests

Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.

Green Screen And Dowloads - Zip File Glitch?

T
57 posts
Mon Apr 15, 19 9:52 PM CST
I am setting up greenscreen with multiple packages and instant downloads of the poses with greenscreen background replaced.

I ran into an interesting possible glitch:

When I allow downloading of two poses within a collection, the customer can choose the following variations:

Scenario 1:
- First pose with a particular background
- Second pose with the same background.

The "Download Photos in a Zip File" button works great. No issues. The customer receives two images.

Scenario 2:
- First pose with a particular background
- Second pose with a different background.

The "Download Photos in a Zip File" button works great. No issues. The customer receives two images.

Scenario 3:
- First pose with a particular background
- First pose with a different background.

The "Download Photos in a Zip File" button causes the second image (which has a different background than the first image) to overwrite the first image completely. I know this is because the filename is the same, but I need a way to fix this.

The only thing I can think of is to somehow get rid of the "Download Photos in a Zip File" button.

The Download link button beside each image works flawlessly, even when both images are the same filename, but with different backgrounds.

Some examples attached:

Any thoughts would be appreciated. :-)

Attached Photos

16,151 posts (admin)
Tue Apr 16, 19 7:30 AM CST
It is going to be overwritten because the file name is the same since it is the same photo. Didn't think about people ordering the same photo with different backgrounds.

I can send you a file that will add a -# to the file name so it will download both. Just email me if you want that file so I can attach it.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
2 total messages
Please log in or Create an account to post or reply to topics.
This post has been viewed 239 times
 
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

 
©2003 - 2021 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window
Loading
Close