To post a new support question, click the Post New Topic button below.
Current Version: 4.9.0 | Sytist Manual | Common Issues | Feature Requests
Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.
Buy All Print With Digital Option
P
Philippe Penel
142 posts
Wed Feb 13, 19 5:40 PM CST
I have added an option to the buy all. When the client buys a print, I added the option to purchase an additional file as a digital file with a reduced price. It works well except for the fact that the client can't download the file as it is not marked a digital product. Is there a way around that?
Edited Wed Feb 13, 19 5:40 PM by Philippe Penel
Tim - PicturesPro.com
16,205 posts
(admin)
Thu Feb 14, 19 5:40 AM CST
Adding an download option to a buy all isn't going to work. There is not a download option for those.
You could create 2 buy alls. One that is just prints, and the other that is a print that includes a download. With your print products, there is an option to include a download with purchase. So you can create a buy all with a print product that includes a download.
You could create 2 buy alls. One that is just prints, and the other that is a print that includes a download. With your print products, there is an option to include a download with purchase. So you can create a buy all with a print product that includes a download.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
P
Philippe Penel
142 posts
Sat Jan 30, 21 4:04 AM CST
I did as you described: a buy all option which includes a 5x7 print product that includes a download. When the client select that buy all the digital option is not there.
Tim - PicturesPro.com
16,205 posts
(admin)
Mon Feb 01, 21 5:48 AM CST
I just did a test with the same scenario and there download is available on the order. Did you actually place the order?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
P
Philippe Penel
142 posts
Thu Feb 04, 21 6:13 PM CST
The print includes a digital download as an option. Is that what you did or did you create a package?
Tim - PicturesPro.com
16,205 posts
(admin)
Fri Feb 05, 21 6:02 AM CST
It was a print that INCLUDES a download (checkbox when editing the product). It won't work if you created the download as an option for the print.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
P
Philippe Penel
142 posts
Tue Feb 16, 21 5:00 PM CST
Thanks Tim, that worked perfectly.
Please log in or Create an account to post or reply to topics.
Loading more pages