To post a new support question, click the Post New Topic button below.
Current Version: 4.8.5 | Sytist Manual | Common  Issues | Feature Requests

Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.

Email Reply Issue

S
67 posts
Wed Jan 23, 19 8:44 PM CST
So I just realized something has changed and I'm not sure where to start. I'm not even sure what system is causing the issue. I will try to explain.

When I get emails from my site the I open them in my G Suite email account. I have been doing this since I bought Sytist. I open the communication in gmail and if requires a response I simply hit reply and send a message.

Sometime between the 16th and now that has changed. In gmail when I hit reply it gets addressed to my gmail account. I can show where I have done this multiple times before and this hasn't happened. Does anyone have any thoughts?

Scott
16,152 posts (admin)
Thu Jan 24, 19 5:04 AM CST
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
S
67 posts
Thu Jan 24, 19 7:33 AM CST
So I'm a little embarassed. I read that article the other day and it didnt even sink in. Thanks Tim...

Im a dummy.
I appreciate everything you do!

Lol

Scott
16,152 posts (admin)
Thu Jan 24, 19 7:51 AM CST
I am so surprised Google has not fixed this. I have been dealing with it for 2 months now.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
4 total messages
Please log in or Create an account to post or reply to topics.
This post has been viewed 448 times
Category: Emails
 
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

 
©2003 - 2021 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window
Loading
Close