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Square Payments : Unable To Relate Transaction Id To The Receipt #
A
Alexandre Malo
27 posts
Fri Nov 30, 18 12:56 PM CST
I struggle to relate the Sytist order to the Square transaction.
In Sytist is shows "Transaction ID", this does not show in Square Admin which only got Receipt# (4 letters).
How can we link the two?
When sending automated order email, can we add the in the email template the method of payment and the square's transaction/receipt ?
When the API sends the payment to Square gateway, can you add details at least include the Sytist Order # - There is nothing in Square dashbord that we can relate to, except the timestamp.
Tim - PicturesPro.com
16,247 posts
(admin)
Mon Dec 03, 18 4:46 AM CST
The Square transaction ID you see with the order is the one generated by Square. So you should be able to search within your Square account for that transactions since it was generated by Square.
When sending automated order email, can we add the in the email template the method of payment and the square's transaction/receipt ?
There is currently not an option for that.
When the API sends the payment to Square gateway, can you add details at least include the Sytist Order # - There is nothing in Square dashbord that we can relate to, except the timestamp.
The order isn't created until the payment is made so there is no order # to send at the time of payment. I am not sure of other information can be passed but I will make a note to look into it.
When sending automated order email, can we add the in the email template the method of payment and the square's transaction/receipt ?
There is currently not an option for that.
When the API sends the payment to Square gateway, can you add details at least include the Sytist Order # - There is nothing in Square dashbord that we can relate to, except the timestamp.
The order isn't created until the payment is made so there is no order # to send at the time of payment. I am not sure of other information can be passed but I will make a note to look into it.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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