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Authorize.net Description Or Invoice Number

31 posts
Sat Oct 13, 18 10:22 AM CST
We use Authorize.net for 2-3 different services. So, a valuable feature is having the platform a charge is coming from communicate either a description (gallery name), invoice number (order number from Sytist) or both.

When we download our reports, we can then allocate where each Authorize.net deposit's money came from. It keeps our accounting organized and accurate.

At first test, it looks as though neither of these options are being used by Sytist. Is there something I can do to update that on my end? Is it possible to request this feature be added if it isn't available already?

Thanks!
16,207 posts (admin)
Mon Oct 15, 18 8:32 AM CST
When someone is making a payment, there isn't an order number yet. The order gets created after payment. I don't know if there is any additional fields to send with the payment information for authorize.net but I will make a note to look into it.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
31 posts
Thu Oct 18, 18 3:21 PM CST
Ok. That makes sense about the order number. I just checked and our prepay vendor is sending over the gallery name in the 'invoice description' field. This downloads in our reports from Authorize which allows us to split deposits from Authorize into the various galleries they represent. We would find this incredibly useful especially when adding Authorize.net orders into the mix. Definitely consider me a +1 for this feature request. Thanks Tim!!
31 posts
Thu Oct 17, 19 1:14 PM CST
Hi Tim,

I just wanted to follow up on this... We need some way to divide up and assign our deposits from Authorize.net BY the galleries that they're from on Sytist. The best case scenario would be to pass the gallery's name in the invoice description field.

Or, perhaps the authorize transaction number could be added to the stylist order data?

Unfortunately, Not having any way of figuring out which orders are in which deposits is going to create a mess for me.
16,207 posts (admin)
Fri Oct 18, 19 5:55 AM CST
Sytist does record the Authorize.net transaction ID with the orders.

If you need the total sales for the gallery, you can view the gallery in the Sytist admin and click the Stats / Sales tab and get a total and then view/export orders from that gallery.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
31 posts
Fri Oct 18, 19 6:03 AM CST
Tim, Thanks for the reply!

I've seen where I can look up the gallery totals. But, that still leaves me without a way to tell WHICH galleries have sales in which deposit from Authorize. What I need is a way to take a particular deposit and figure out how I need to divvy up those sales to the various galleries (schools) that they represent.

With most of the other gallery software I'm using, they send the gallery name in the Authorize metadata (Invoice Description). Can this be accomplished? Is there some code I could change to make this happen? We have about 4 different providers all sending transactions through Authorize, so reporting is important to me.

I'd even be willing to pay for this change... I just need Gallery name to go over with the payment info into the InvoiceDescription field of Authorize.

Thanks!
16,207 posts (admin)
Fri Oct 18, 19 10:34 AM CST
I have not worked on authorize.net in a long time and don't recall what data is actually sent to them. I will make a note to look into.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
7 total messages
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