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Current Version: 4.8.5 | Sytist Manual | Common  Issues | Feature Requests

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Customer Cannot See Favorites

C
24 posts
Sat Sep 29, 18 3:05 PM CST
My customer clicks on the heart to save her favorites; however, when she tries to view all of them, she gets the error message I have attached.

Please advise.

Thank you,
Cheryl Brown
16,148 posts (admin)
Mon Oct 01, 18 4:04 AM CST
What is the error message? Try to attach the error again.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
C
24 posts
Mon Oct 01, 18 4:18 PM CST
Here it is
Attached Photos

16,148 posts (admin)
Tue Oct 02, 18 4:36 AM CST
It appears you tried to do the auto update but it failed because of folder permissions on the server are not writable by default, so you had mismatched version files. I have manually updated your Sytist so it should be working now.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
C
24 posts
Wed Oct 03, 18 4:39 PM CST
THANK YOU!
5 total messages
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Category: Error
 
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