Free Download All Button

Hi Tim

I am tearing my hair out here. Trying to set up a free download option for client allowing them to download one image at a time. But every way I set up a free download the "download all" button is there, an option I don;t want to give this client. Any help most welcome, What have I missed?

Thanks
Paul

Edited Fri Sep 07, 18 3:44 AM by Phlpyro

In Photo Products -> Product Base, edit your free download product and uncheck the option "Allow customer to download all in zip files".

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Hi Tim
Thanks for fast response.
I have done as you said and un ticked the box but download all button still appears when this customer logs into gallery. I have tried it on another device in case it was a problem with the cache but was still there.

Paul

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You may have multiple free download products in your product base and have edited the wrong one. Check to see if you have others.

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Hi Tim

Yes all free downloads have been checked and all unticked.

Paul

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It appears when you assign an account for free downloads using the free downloads option when editing a gallery it automatically adds that. Didn't notice it before.

What you would have to do is create a price list with the free download and assign that price list to the gallery instead of assigning the account like above. It shouldn't show the download all button

https://www.picturespro.com/sytist-manual/articles/how-to-offer-free-downloads/

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Hi Tim

Thanks for this am I reading it wrong it seems that my single customer will not be the only one to download for free from this gallery. To make it clear I have a gallery where all visitors (after logging in) can purchase downloads or prints. One person is to be allowed to download single images for free. Sorry if I have misunderstood you.
Best wishes
Paul

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You could assign the price list with the free download to that customer's account. Then he/she would be able to download for free and no one else would be able to and there won't be a download all button.

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Tim

Yet again I thank you for you valuable assistance and following your instructions the problem is solved successfully.

Excellent service.

Best wishes

Paul

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