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Current Version: 4.9.1 | Sytist Manual | Common  Issues | Feature Requests

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Email Auto Responder

m
279 posts
Mon Aug 06, 18 1:49 AM CST
Is there any option that if clients complete an online contact form that there can be an auto response sent back with information and a PDF attachment?
16,216 posts (admin)
Mon Aug 06, 18 12:09 PM CST
There is no option for it to be a PDF.
Edited Mon Aug 06, 18 12:09 PM by Tim - PicturesPro.com
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
m
279 posts
Mon Aug 06, 18 4:42 PM CST
Is there an option for any type of attachment?
16,216 posts (admin)
Tue Aug 07, 18 4:17 AM CST
Not an attachment. But you can go to Settings -> Default Emails and click the Contract Signed email which is the one sent to the customer after they sign a contract, and put a link in the email to another PDF or file. You can upload that file and get the link in Design -> Misc. Images & Files.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
m
279 posts
Tue Aug 07, 18 7:49 AM CST
Its a contact form not a contract form. I was hoping that if someone signed up for a promotion I could send them as a auto responder email with more information about the promotion and a price list. That way they don’t have to wait for me to manually send them something. Can we add this to the feature request please
16,216 posts (admin)
Tue Aug 07, 18 12:20 PM CST
My bad Michael, I read it as "Contract". I need a vacation.

There isn't an option for any autoresponders with forms. But you can redirect them to another page after the form is submitted. There is an option for that when editing the form settings.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
6 total messages
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Category: Emails
 
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