To post a new support question, click the Post New Topic button below.
Current Version: 4.8.5 | Sytist Manual | Common Issues | Feature Requests
Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.
Emails Not Being Sent.
C
Catherine Willis
5 posts
Tue Jul 24, 18 12:10 PM CST
I do not know why but some clients are not receiving their confirmation order emails nor those which have their download links. I have checked everything I can think of, can anyone suggest a reason why they will not be going
Tim - PicturesPro.com
16,151 posts
(admin)
Tue Jul 24, 18 2:09 PM CST
If some people are not receiving emails then most likely they are going into spam or being blocked completely due to the IP address of your hosting being blacklisted. You should check with your hosting company about that.
If none are going out, could be the same but here is troubleshooting info:
https://www.picturespro.com/sytist-manual/settings/mail-sending-settings/
If none are going out, could be the same but here is troubleshooting info:
https://www.picturespro.com/sytist-manual/settings/mail-sending-settings/
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
Please log in or Create an account to post or reply to topics.
Loading more pages