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Archive
F
France Thibault
9 posts
Thu Jul 05, 18 12:23 PM CST
between the 8th and the 13th july we lost all our archives from the order section.
we wondering if it was a problem with your server or for what reason this happen.
we also want to know how to get a comfirmation email each time someone buy somethings.
may you help us.
thanks you
we wondering if it was a problem with your server or for what reason this happen.
we also want to know how to get a comfirmation email each time someone buy somethings.
may you help us.
thanks you
Tim - PicturesPro.com
16,216 posts
(admin)
Fri Jul 06, 18 4:37 AM CST
Sytist is hosted on your own hosting so if there was an issue it would be with your hosts servers. Sounds like they possibly restored your site from an older backup which caused some data loss. But you would have to check with your host.
If you are not receiving emails from Sytist, see this for troubleshooting:
https://www.picturespro.com/sytist-manual/settings/mail-sending-settings/
If you are not receiving emails from Sytist, see this for troubleshooting:
https://www.picturespro.com/sytist-manual/settings/mail-sending-settings/
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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