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Downloading Duplicated Images Under Free Downloads.
P
Prophoto Solution
19 posts
Wed Jun 13, 18 11:20 PM CST
Hello Tim,
I've created 72 galleries, and have included 2 digital downloads for free in each gallery.
I had several customers downloading the same file twice. Then they contact me about the problem as they used both downloads. This is creating an additional step on my side to provide the second image.
Did I miss something when setting up the free downloads? Or would this be a feature request?
Not sure how is happening if their internet is to slow and they are double-clicking the download button twice.
Thanks
I've created 72 galleries, and have included 2 digital downloads for free in each gallery.
I had several customers downloading the same file twice. Then they contact me about the problem as they used both downloads. This is creating an additional step on my side to provide the second image.
Did I miss something when setting up the free downloads? Or would this be a feature request?
Not sure how is happening if their internet is to slow and they are double-clicking the download button twice.
Thanks
Wilson C.
Tim - PicturesPro.com
16,247 posts
(admin)
Fri Jun 15, 18 4:28 AM CST
It could be that they are double clicking. I don't believe it disables the download button when downloading so that would be possible. I will make a note to look into it.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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