To post a new support question, click the Post New Topic button below.
Current Version: 4.8.5 | Sytist Manual | Common  Issues | Feature Requests

Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.

Password Reset

286 posts
Mon Jun 04, 18 11:17 AM CST
Having issues with the password reset option for customers. They are getting a page that states the site could not find their account or the password has already been reset after clicking on the link in their email.

I've tried this myself to see and yes I get the same issue.
Bruce Pham • Forever Studio • School Pictures At Their Best
16,145 posts (admin)
Mon Jun 04, 18 12:30 PM CST
I was able to successfully reset my password on your site 2 times and never got an error message and worked correctly. Post or email me a screen shot of where you see that message.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
286 posts
Mon Jun 04, 18 12:57 PM CST
This is on the golf site I'm working with. But never mind it suddenly started working. Not sure why.
Bruce Pham • Forever Studio • School Pictures At Their Best
3 total messages
Please log in or Create an account to post or reply to topics.
This post has been viewed 591 times
Category: People
 
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

 
©2003 - 2021 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window
Loading
Close