To post a new support question, click the Post New Topic button below.
Current Version: 4.9.1 | Sytist Manual | Common  Issues | Feature Requests

Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.

Download Dpi Settings

493 posts
Fri Apr 20, 18 2:59 PM CST
Some of my client's downloads are being delivered at 96 dpi and others are at 300 dpi.

I'm not sure how to predict when this happens and I can't seem to find the setting for it either. Is there any way to adjust / control what happens with the dpi?

I have a client who needs their download to be 300 dpi because her company specifically requested that; some of my download products work at 300 dpi but her mid-resolution download comes at 96 dpi. Can Sytist deliver at 300dpi or should I do it manually and just email it?
Michael Leenheer   || My Sytist: https://subphoto.ca/client_galleries/demo01/
16,207 posts (admin)
Mon Apr 23, 18 5:53 AM CST
If they are downloading the original file without it being resized (download size set to 0), it will retain the DPI and is not processed.

If it is processed/resized, then it won't retain the DPI and gets changes to 72 or 96. So if it is not the original file, you would need to email it to them.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
2 total messages
Please log in or Create an account to post or reply to topics.
This post has been viewed 250 times
Category: Orders
 
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

 
©2003 - 2021 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window
Loading
Close