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Download Error Message When Downloading An Image
K
Kimberly Marchesano
48 posts
Tue Apr 17, 18 6:38 PM CST
Is there an issue with the server? My clients and I tried downloaded an image from their gallery and we are getting a server error message.
Edited Tue Apr 17, 18 8:03 PM by Kimberly Marchesano
Tim - PicturesPro.com
16,151 posts
(admin)
Wed Apr 18, 18 5:25 AM CST
Sytist runs on your hosting so you would need to check with your hosting company if there is an issue with the server.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
This reply was deleted.
K
Kimberly Marchesano
48 posts
Thu Apr 19, 18 3:23 PM CST
Tim, I spent the entire afternoon on the phone with the hosting site and they see no issues at all. They are telling me it's a download issue on your end. This is so frustrating. None of my clients are able to download any of their images and I don't know how to fix it.
K
Kimberly Marchesano
48 posts
Thu Apr 19, 18 4:15 PM CST
Nevermind, I found an old thread on this topic. For some reason I now had to change the file size of the download from "0" to 0,Large and that seemed to work
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