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Having Trouble Updating My Website

W
12 posts
Sun Apr 15, 18 9:34 PM CST
Ive been trying to update my site...went in and deleted some of the contents thru the advance page design, and have tried saving my changes and having no luck, when i try to upload a new logo it goes thru but when i save the changes it does not work ...very frustrated...please help

I've started having trouble with the software since the update...

Edited Mon Apr 16, 18 8:14 AM by Wanda DeVries
16,207 posts (admin)
Mon Apr 16, 18 8:22 AM CST
How about emailing me the link to your Sytist admin and either your FTP or Hosting username and password so I can take a look. Sounds like either corrupt files or a hosting issue.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
W
12 posts
Mon Apr 16, 18 10:18 AM CST
I just sent you all the info...
W
12 posts
Mon Apr 16, 18 8:11 PM CST
OMG...Im feeling so defeated right now, im still unable to update anything on page designer, and ive been waiting all day for my hosting company to respond, pulling my hair out, as my website is not live right now :(
16,207 posts (admin)
Tue Apr 17, 18 7:18 AM CST
When saving it is probably triggering Mod Security or something similar on the server. Hopefully your host will get back to you.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
W
12 posts
Thu Apr 19, 18 3:50 PM CST
I've been trying to fix this problem, I had a split second window that allowed me to save the changes to my website and now i have the default photos showing up instead of mine...this modsecurity is something that can not be disabled...they are saying i need a new code to be able to save these changes to my website....so as of now i don't have a working website for 3 days and counting they are saying "they have done all they can to help" and need to go to the software company (picturespro) for further assistance, do i need a new hosting company? they say all hosting companies have done the same with their modsecurity,

I don't want to have to search for new software program, I LOVE my sytist website...and have purchased 2 for both my websites....PLEASE HELP!!!

Edited Thu Apr 19, 18 4:17 PM by Wanda DeVries
M
324 posts
Thu Apr 19, 18 8:35 PM CST
Who is your website host?
If you having these issues it is not Sytist, but the host!
Many here recommend Saratogahosting. I started using Saratoga about 2 months ago. They are everything everyone says as being HIGHLY recommended.

M Davis
7 total messages
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