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Shipping Groups And Shipping Address

A
15 posts
Sun Apr 15, 18 3:25 AM CST
HI. I am currently trying out the 7 day trial. I have set up 2 different shipping groups per gallery. For the first group I do not need the client's address and would rather not ask. Then if they do not order by a certain date, the shipping group will change and then I will need to have the address. How do I set this up (the option of not asking for the address, but then needing the address) for the same gallery.
Also, as mentioned in a previous recent post, I am having problems with the shipping group not changing by a certain date.
16,247 posts (admin)
Mon Apr 16, 18 6:10 AM CST
There is not a way to not ask for a billing address for checkout. The shipping address option will show if there are any shippable items on the order. If there are only download products on the order, then it won't show the shipping address.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
c
44 posts
Mon Oct 29, 18 12:06 PM CST
I'm in this position too, offering school parents the option of collecting from school - and not needing any addresses.

My present workaround is:

1) Make the address fields 'not required' which means they can be left blank, apart from name and email. Place a message on the page reminding users that if they want shipping to home, they should fill in address fields. Offer a button on the next page which selects 'ship to school' or 'ship to home'

If you want to see what this looks like, go here: http://www.classpicks.co.uk/indexnew.php?view=findphotos and type 3 in the 'find my photos' box.

If you keep the address fields as required, there is a further problem in that the shipping address must be filled in before continuing (unless I have missed something!) You could have a message on the page that instructs users to complete a shipping address, but select 'school' on the next page.

Be glad of any further advice myself....

16,247 posts (admin)
Tue Oct 30, 18 5:07 AM CST
You can create shipping groups (Settings -> Shipping) and assign the shipping group to the gallery. In that shipping group, you can have just one shipping method and check the option for " This option is for a pick up or no shipping address needed". This won't ask for a shipping address.

If you have multiple shipping options in the shipping group and one is actually for shipping, then it will ask for the shipping address (which copies from the billing address).

There is currently no option to remove address information based on the gallery. If you make changes to Settings -> Account Requirements, it will be for anyone placing orders.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
c
44 posts
Tue Oct 30, 18 4:56 PM CST
Great clear explanation, many thanks.
5 total messages
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