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Current Version: 4.8.5 | Sytist Manual | Common  Issues | Feature Requests

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Mailing List Not Working

G
29 posts
Thu Apr 05, 18 11:27 AM CST
I have set up my mailing list pop up but its not sending welcome emails and working, any idea what i might have done wrong?
16,152 posts (admin)
Fri Apr 06, 18 5:22 AM CST
Go to Stats -> Email Logs and see if it shows a log of the welcome email being sent.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
G
29 posts
Fri Apr 06, 18 5:43 AM CST
No Nothing in there
16,152 posts (admin)
Fri Apr 06, 18 8:01 AM CST
I think you might have it set up so it is connected to MailChimp and you have the MailChimp Double Opt-in checked. In that scenario, it won't send the welcome email unless you have the welcome email sent from MailChimp. If you uncheck the double opt-in for MailChimp, it will send the welcome email.

Been a while since I have done anything with the mailing list I think that is how it works.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
4 total messages
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Category: Error
 
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