Buy All Not Working For Digitals

Hi Tim,
Still can't get the buy all for digitals to work.
I created a photo product and selected all digital images for the product. Flat rate of $125.
Then I added it to my product base under digitals.
When I look at my gallery there is no "buy all" tab in the right top side of the photo like it shows in the article of how to do it.
And when I click on it as the purchase option, it only gives a download link to the single image that was up when I clicked on download all images.

I'm thinking there must be something wrong with the photo product section. I choose "all digital images" as my selection from the drop down menu, but that really isn't set up under the products either. Isn't there someplace I need to click to signify that the product of all digitals actually is all the images? I looked through old posts and see back in 2014 that the bottom of the page was configured differently and there used to be a checkbox for all images. Without that, what is the step I'm missing now? I tried to give screen shots but they wont upload either! I can give you access to my site if that's easier???
Thanks!

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Go to Photo Products -> Buy Alls

Click the orange Create New Buy All Button

Select your download product and click continue.

Check the Set Price option and enter in your price and save/update.

Next go to Photo Products -> Price Lists. Click on your price list.

Click the orange Create Product Group Button.

Check the "I will be placing Buy Alls in this product group" option ... give it a name (Buy All Photos) and click create.

On the left side of that screen under Buy Alls, mouse over the + sign and add it to that buy all product group you created.

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Hi Tim,
I did all that, still not working. I must be missing something!
I even thought I'd try a work around and just let people who order buy all get a free download of all the images instead. That's not working either.
Can I get you take a look at my site and see if you can fix it real quick? My orders are rolling in, and I don't want to start uploading all my images to pixieset just to send them out!
Thank you!!
kim

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Email me the link to your Sytist admin with the username and password so I can take a look.

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Thank you Tim! Also, how do I change the time on the site? It's the wrong time and I'm worried the expiration times will be messed up and I'll get angry emails if the gallery expires too early. thank you!---never mind. Got that part! :)


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Edited Wed Apr 04, 18 8:46 AM by Kim Kelley

The buy all product is there. See first 2 screenshots.

But you are probably getting confused because you have also add those individual download products to the Digital Downloads product group.

Remove the "All digital images via download" product from the Digital Downloads product group in your price list.

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You crossed out the single digital image as well. Can't I leave that one under digital products? I want the option of buy a single image, or buy all of them. Not only all of them.

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Yes you can leave that. My mouse got out of hand.

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