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Unable To Pay Invoice On Mobile Interface
L
Laveta Rochelle
10 posts
Fri Mar 02, 18 2:57 AM CST
Hi ..... my clients are unable to make invoice payments on their phones. When they click on the button to "pay now" it opens the mobile menu instead. I sent myself an invoice to test and had the same problem.
Tim - PicturesPro.com
16,216 posts
(admin)
Fri Mar 02, 18 8:06 AM CST
L
Laveta Rochelle
10 posts
Wed Mar 21, 18 6:29 PM CST
I fixed the problem. My header was too big
This reply was deleted.
S
Scott Pack
39 posts
Tue Apr 23, 19 2:08 PM CST
Tim, Having the same issue. The Pay Now button does not work for either the desktop PC or the mobile device. I will email you the link.
Edited Tue Apr 23, 19 2:10 PM by Scott Pack
Tim - PicturesPro.com
16,216 posts
(admin)
Tue Apr 23, 19 2:24 PM CST
The problem is you are using Square as a payment option but you aren't over a secure URL (https). Square won't work unless it is over https and causes javascript errors. And you don't have a SSL installed on your site. You will need to get an SSL/Security Certificate installed. Ask your hosting company about getting one. Some info on SSL
https://www.picturespro.com/blog/ssl-security-certificate/
https://www.picturespro.com/blog/ssl-security-certificate/
Edited Tue Apr 23, 19 2:24 PM by Tim - PicturesPro.com
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
S
Scott Pack
39 posts
Tue Apr 23, 19 3:22 PM CST
That was the issue. I am now working with GoDaddy to get my SSL certificate. Thanks again Tim...
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