Characters é, è, ê, ë, Etc. In Caption Are Deleted When Uploading Photo.

Hi,

It must be from the beginning that I have this problem.
When there is a special character (é, è, ê, ë,, ç, à, etc.) in the keywords or caption. it isn't saved in the keywords or caption on the website, also the following text is just gone.
For example, in the caption is:

Voetbal 2016-2017: 2de provinciale A: JV De Pinte 15. Désirée Mendozà
becomes after upload

Voetbal 2016-2017: 2de provinciale A: JV De Pinte 15. D

Without having any errors...
do you have a solution for this?

Greetings,
Nic Declercq
sportinbeeld.be

Edited by

And on the home page of admin screen this topic is called:

Characters é, è, ê, ë, etc. in caption are deleted

the used charset in the database is:
Server charset: UTF-8 Unicode (utf8)

maybe that gives you an idea or an indication what's going wrong...

Greetings,
Nic.

Edited Thu Feb 01, 18 8:19 AM by Nic Declercq

I'll email you a file to upload to see if it helps that.

Edited by

Hi Tim,
this message is just to let you know you that we can't send you mails anmore:

Could not deliver message to the following recipient(s):

Failed Recipient: info@picturespro.com
Reason: Remote host said: 601 Attempted to send the message to the following IPs:
67.222.158.142


-- The header and top 20 lines of the message follows --

Just to let you know! ;-)
Didn't know any other way to warn you !
Greetings

Edited by

I have the same issue, the files uploaded via ftp or directly via the upload form changes the tags special characters. Any help would be appreciated. Thanks.

Edited by

It may be the way they are saved in your photos. Please email me a photo that does this so I can test it out.

Edited by