To post a new support question, click the Post New Topic button below.
Current Version: 4.9.2 | Sytist Manual | Common  Issues | Feature Requests

Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.

Database Not Fully Updating Client Emails

G
103 posts
Mon Jan 15, 18 9:01 AM CST
Sytist Version: 2.4.0
Issue: When a a clients (incorrect) email address is changed after making a purchase, the invoice, download link notifications, etc are all pointing to the old address, are not updated and cannot be changed.
16,247 posts (admin)
Tue Jan 16, 18 4:35 AM CST
That because when an order is placed, the email address is stored with the order. It is not pulling it from the account. You would have to edit the order to update the email address (edit Billing Address).
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
2 total messages
Please log in or Create an account to post or reply to topics.
This post has been viewed 275 times
Category: Bug
 
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

 
©2003 - 2021 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window
Loading
Close