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No Preview Photo When Sending Website Link
p
pierre chiha
89 posts
Tue Jan 09, 18 11:15 AM CST
Hi Tim,
When I link my website, namely in Facebook messenger, the preview photo is just blank... I don't know how that happened since there used to be a photo there. How do I fix that? See attached.
When I link my website, namely in Facebook messenger, the preview photo is just blank... I don't know how that happened since there used to be a photo there. How do I fix that? See attached.
Attached Photos
Tim - PicturesPro.com
16,240 posts
(admin)
Wed Jan 10, 18 5:30 AM CST
If there are no photos added via the Photos tab of that page, it doesn't have a photo to use there. Edit that page in the admin, click the Preview Photo tab and upload the photo you would like to be shown there.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
p
pierre chiha
89 posts
Wed Jan 10, 18 10:14 AM CST
Upload a preview photo where? This is the link for my whole website, not any particular page. I went into Manage Home Page and there is already a preview photo there...
However, the preview photo shows when linking the website via text. It seems to only be glitching on FB messenger... why!! (it's not just my phone, the receiver in that screenshot also has no preview photo).
However, the preview photo shows when linking the website via text. It seems to only be glitching on FB messenger... why!! (it's not just my phone, the receiver in that screenshot also has no preview photo).
Tim - PicturesPro.com
16,240 posts
(admin)
Wed Jan 10, 18 11:14 AM CST
Maybe because it was the first time being sent on messenger and Facebook hasn't cached the image yet??
Attached Photos
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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