To post a new support question, click the Post New Topic button below.
Current Version: 4.9.1 | Sytist Manual | Common Issues | Feature Requests
Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.
Blank Screens
L
Larry McHugh
43 posts
Tue Jan 02, 18 12:32 PM CST
I recently upgraded the PHP on our server from v5.6 to v7.2. PHP has been tested and appears to be properly functioning. However, when I navigate to the main page of our store all I have is a blank screen (no error messages). What could be the cause?
Tim - PicturesPro.com
16,207 posts
(admin)
Wed Jan 03, 18 6:04 AM CST
It could be something to do with PHP 7.2. I haven't tested on that version. Check the error logs and see if there is anything in them (there might be a errors.txt file in your Sytist folder).
If you are able to, try PHP 7.0 and see if it makes a difference.
If you are able to, try PHP 7.0 and see if it makes a difference.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
L
Larry McHugh
43 posts
Wed Jan 03, 18 7:42 AM CST
I installed PHP v7.1..12. Everything's working.
I noticed that PHP v7.2 doesn't seem to support extension php_mysql.dll. Thought I might give you a heads up! Could that be the cause of the problem?
I noticed that PHP v7.2 doesn't seem to support extension php_mysql.dll. Thought I might give you a heads up! Could that be the cause of the problem?
Tim - PicturesPro.com
16,207 posts
(admin)
Thu Jan 04, 18 4:01 AM CST
I don't think it was the php_mysql.dll because Sytist uses my_sqli functions because my_sql functions were removed in PHP 7. Might be something else with PHP 7.2
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
Please log in or Create an account to post or reply to topics.
Loading more pages