To post a new support question, click the Post New Topic button below.
Current Version: 4.9.1 | Sytist Manual | Common Issues | Feature Requests
Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.
Tax On Pick Up Orders
Rose Sood
94 posts
Fri Dec 29, 17 11:20 PM CST
I have entered a tax rate of 13% for pick up orders under the tax settings. But no tax wasd charged on a pick up order for a US client
Marco Cappalunga
245 posts
Sat Dec 30, 17 3:29 AM CST
Did you flag the option "This option is for a pick up",when you created the pick up shipping method ?
Rose Sood
94 posts
Sat Dec 30, 17 9:56 AM CST
Yes I did
Tim - PicturesPro.com
16,216 posts
(admin)
Sun Dec 31, 17 10:43 AM CST
I just tested it and works for me. You sure you have this option highlighted in the attached screen shot checked when editing your pickup option in Settings -> Shipping?
Attached Photos
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
Rose Sood
94 posts
Sun Dec 31, 17 10:55 AM CST
I have that checked off. I also set up a US test account and it worked. However I had an order with a US billing address and a Canada shipping address and the pick up option was selected with no tax applied. I have no idea why this order did not have tax charged. I have attached a screen shot
Attached Photos
Tim - PicturesPro.com
16,216 posts
(admin)
Tue Jan 02, 18 5:13 AM CST
Is that package they purchased marked as taxable? You would need to edit it and see. I have tested several times even with a different country in the ship to and can't duplicate it not adding tax.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
Rose Sood
94 posts
Tue Jan 02, 18 9:34 AM CST
It must have been a weird glitch. looks like it is not likely to happen again. Thanks for checking Tim
Please log in or Create an account to post or reply to topics.
Loading more pages