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Thumbnail Issues On Order Print Out

289 posts
Fri Dec 15, 17 9:45 AM CST
Hi Tim,
After the update, my printouts that involve JPEGS and PNG are having issues. The JPEGs are not showing up on print. And sometimes the JPEG shows up with another image other than what it should be. These are new customers and new orders, nothing from the past before the update. However, the admin view of the order is fine.
Attached Photos

Edited Fri Dec 15, 17 9:46 AM by Bruce Pham
Bruce Pham • Forever Studio • School Pictures At Their Best
16,216 posts (admin)
Sun Dec 17, 17 4:51 AM CST
I am unable to duplicate this. Is it possible the photos on the order was added to cart or favorites before the last update?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
2 total messages
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Category: Orders
 
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