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Creating An Account For Client

m
279 posts
Thu Oct 26, 17 4:13 AM CST
If I create an account for a client and add credit to their account. How do i notify them of their account details and credit? Is there an automated email that I can send them or how is it suppose to work

mike
16,216 posts (admin)
Fri Oct 27, 17 5:51 AM CST
There really isn't an automated email for that. After you create their account and add a credit, click on their email address when viewing their account which will pull up a simple default email and you can enter in that information into that email.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
m
279 posts
Sat Oct 28, 17 2:26 AM CST
Are there bracket calls for items like password, email used to login account details etc?
16,216 posts (admin)
Sun Oct 29, 17 8:34 AM CST
You can try this bracket code:

[NEW_LOGIN_INFO]

I can't remember where off hand which functions use that, but try that and it will be replaced with their email and default password.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
m
279 posts
Thu Nov 02, 17 7:45 PM CST
That code did not work :-(
m
279 posts
Mon Nov 06, 17 9:22 PM CST
Is it possible that that code above has no hook to function from the email template. Is there a hook map that is available that shows which hooks are available from which area? I would still love to solve this
16,216 posts (admin)
Tue Nov 07, 17 12:58 PM CST
Go to Settings -> Default Emails, edit the "Email Customer" default email and add that code in there.

Hello [FIRST_NAME] [LAST_NAME],

Your login info: [NEW_LOGIN_INFO]

Thank you,

[WEBSITE_NAME]

[URL]

Then after you have created their account, click the email address and it will add it there IF they have never logged in.


Attached Photos

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
m
279 posts
Tue Nov 07, 17 4:38 PM CST
Yes that works! Thanks
The reason why it was not working for me was I had already login to the account in testing. But now I understand
cheers bud
8 total messages
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