Free Download With Logo Creates Empty Jpeg On Safari

Hi Tim,

When I sell free downloads with a logo or watermark, it creates an empty jpg download file. It appears on Safari on a iMac. When I use Chrome on the same iMac it works well.

When I uploaded the photos, I did not select the option to discard original files and i'm not hosting on S3 or whatsoever. I'm running PHP 7.1, allowing furl open is on.

Hope you can fix it in a next update!

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No idea why it would do that only in Safari. Is there any file size to the photo at all?

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It gives a file with the correct file name and extension .jpg, but has zero bytes

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Unfortunately have the same problem.
Wanted to offer pictures for free with logo but unfortunately only one empty file is created in the safari.

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I worked with someone else last week on a similar issue. It doesn't happen on ever server/installation and it's not something in the code. I have yet to figure why it happens on some servers and not on others. I currently don't have a fix for it.

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Don't know if this is still an issue the few folks above are having -- but I have been struggling with this UNTIL TODAY!
I stumbled on a posting that Tim made on another thread from June 2019 of someone facing a similar issue with a possible fix... I tried it out and it worked!

Directions on that post was:
"I think it is an issue with the content-length line in the free download file and the PHP or server. Seen it once before.

You would have to edit the /sy-inc/store/freedownload.php file.

Toward the bottom of the file there are 2 or 3 lines that start with this:

header("Content-Length:

Delete those lines. You can edit that file through the file manager in your hosting control panel."

My downloads have not worked with a logo since last summer, but they are working perfectly on all browsers now. I would imagine it may be a line of code that I will need to delete again after each update release. Perhaps Tim could chime in on that being the case or not.

Pumped to be back up and running 100% again!

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