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Cancel An Order

 
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Elena De La Rosa
1 posts
Mon Aug 17, 20
10:22 AM
Hi there - I know I can delete an order at the bottom of the page but will it refund the client when it is deleted? If not - is there an option where you can cancel a new order and it will refund the client? Thank you!
Tim - PicturesPro.com
13205 posts
admin
Mon Aug 17, 20
11:35 AM
You will have to process any refunds through your payment processor. Like if they paid with PayPal you would have to refund them through the PayPal website.
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Jennifer Harnsberger
3 posts
Tue Jan 12, 21
3:08 PM
Hi Tim, Does a client have the ability to cancel an order that they have made online?
Tim - PicturesPro.com
13205 posts
admin
Wed Jan 13, 21
5:05 AM
They do not have a way to cancel their own order. They would have to contact you.
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
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