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Favorites

 
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Katie Kraft
67 posts
Thu Aug 01, 19
7:06 PM
Does anyone know why the heart symbol shows 16 when I have 4 pictures saved as favorites? Thanks so much!!!
Tim - PicturesPro.com
12053 posts
admin
Fri Aug 02, 19
11:07 AM
You mean it says you have 16 favorites somewhere but you only have 4? Are there any favorites from expired galleries?
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Katie Kraft
67 posts
Tue Aug 06, 19
11:50 AM
I only have one gallery open and when I tested it out, it shows 16 when I only have 4 selected as my favorites.
Katie Kraft
67 posts
Tue Aug 06, 19
12:04 PM
Here is a screenshot.
Attached Photos

Katie Kraft
67 posts
Tue Aug 06, 19
12:04 PM
2 photos are shown as favorites but the heart symbol shows 10.
Tim - PicturesPro.com
12053 posts
admin
Tue Aug 06, 19
12:57 PM
You are using the Gallery Exclusive option in that pre-order gallery. I would suggest not using that option for pre-orders (not what it was designed for). In the text & sections section of the gallery in the admin, remove the gallery exclusive option. This may also correct the favorites numbers (no idea why it is doing that).
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Katie Kraft
67 posts
Tue Aug 06, 19
1:51 PM
When parents come back to order, do they come back to this gallery (with the newly uploaded pics)? I was thinking it would be easier ordering if the gallery was set to the Gallery Exclusive option so parents would not see anything else.
Tim - PicturesPro.com
12053 posts
admin
Wed Aug 07, 19
6:17 AM
You can do it either way. You can create a new gallery or upload photos to the pre-order gallery and turn off the pre-order option.
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
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