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Site Migration Problems

 
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Patricia Schenck
14 posts
Mon Jan 21, 19
8:50 AM
Please help. I am desperate. I changed hosts days ago and they still can't get my site up and running on their servers. They keep telling me I am missing my database. I don't have a clue what they mean.
 
 
 
 
 
Tim - PicturesPro.com
11099 posts
admin
Mon Jan 21, 19
10:41 AM
Here are the instructions on moving Sytist from one host to another, which includes moving the database:
https://www.picturespro.com/sytist-manual/installation/moving-sytist-from-one-host-to-another/
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Patricia Schenck
14 posts
Mon Jan 21, 19
3:53 PM
Hi Tim. I got as far as creating the database, but when I import and hit browse I don't know where the file would be stored on my computer. I thought downloads maybe, but can't find it.
 
 
 
 
 
Tim - PicturesPro.com
11099 posts
admin
Tue Jan 22, 19
4:20 AM
When you save a download (like downloading the SQL file), you should have the option to where to save it, or it may automatically go to the download folder on your computer. Depends on your browser.
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Patricia Schenck
14 posts
Tue Jan 22, 19
11:51 AM
I got it transferred, thank you. Now I'm having trouble with the config file. This is the message I get;

Unable to connect to the databasephp_network_getaddresses: getaddrinfo failed: Name or service not known

I have no idea what I am doing wrong.


 
 
 
 
 
Tim - PicturesPro.com
11099 posts
admin
Wed Jan 23, 19
4:35 AM
It sounds like the database hostname is incorrect in the sy-config file. This variable:

$setup['pc_db_location'] = "localhost";

It may be localhost or it may be something different depending on where you are hosting. If you view the database information in your hosting control panel, it should give you the hostname for the database.
 
 
 
 
 
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
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