To post a new support question, click the Post New Topic button below.
Current Version: 4.9.1 | Sytist Manual | Common  Issues | Feature Requests

Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.

"where's Your Price List?"

J
60 posts
Thu Jun 21, 18 6:13 AM CST
I often get an email asking me "Where's your price list?" when I've sent them a link to their photos.

Does anyone else get this?

How do you get round it?

Thanks

Jerry
16,216 posts (admin)
Thu Jun 21, 18 8:43 AM CST
When someone clicks to view a photo or click the shopping cart icon under a thumbnail they will see the price list of products. Unless you don't have a price list assigned to the gallery.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
J
60 posts
Thu Jun 21, 18 9:14 AM CST
You know that's what happens, Tim, as do I.

But I am really concerned that my clients aren't doing that and are emailing me to ask what my prices are.... they're not clicking an image nor clicking the shopping cart icon - most do, but some don't.

That's what I was asking in my post - how are people getting around this issue because for every person who asks me, there could well be many more who just give up and go away without placing an order.

Is there a way we can make it more obvious what people have to do - I guess another line in the email advising them that their images are ready to view but I don't like making those too wordy.
16,216 posts (admin)
Thu Jun 21, 18 12:04 PM CST
Maybe you can put a message in the text section of the gallery (text & settings) saying to click the shopping cart icon to view prices and purchase photos.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
R
68 posts
Thu Jun 21, 18 1:08 PM CST
When we book our clients we give them a price list of the different collections and ala carte items. We do not have it listed on our website, but they do receive one via e-mail or through our wedding magazine (for weddings). We are planning on adding a pricing guide to our website that will be a downloadable .pdf
94 posts
Thu Jun 21, 18 4:32 PM CST
I think Tims suggestion is best. i have added text to the galleries with instructions and have never had anyone inquire about where to find the price list.
6 total messages
Please log in or Create an account to post or reply to topics.
This post has been viewed 557 times
Category: Site Design
 
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

 
©2003 - 2021 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window
Loading
Close