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Current Version: 4.8.5 | Sytist Manual | Common  Issues | Feature Requests

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Optional Collection Download

C
13 posts
Tue Jun 19, 18 3:20 PM CST
Hi... I have created additional discounts on prints, slideshows and downloads to clients who purchase a collection. I have added prints to the collection with 0 quantity and specified the discounted price. It works fine and displays them properly online for prints and other items such as a slideshow. The issue I am having is that it will not display the discounted "download" items. It will display the download item properly in the collections if I specify a quantity > 0. I am using the latest version 2.9.2

Have a great day... Clif
16,148 posts (admin)
Wed Jun 20, 18 5:14 AM CST
I am going to guess you don't have a price set for the extra photo and extra new photo for the download product. Check your collection and make sure there is a price set for that product for both extra photo and extra new photo.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
C
13 posts
Wed Jun 20, 18 8:45 AM CST
Thanks Tim.... I do have prices set. Here's a screenshot of what I have.
Attached Photos

16,148 posts (admin)
Wed Jun 20, 18 12:33 PM CST
I set up one the same way and the download product was showing. Can you email me the link to your Sytist admin with the username and password so I can take a look at the setup?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
C
13 posts
Wed Jun 20, 18 1:16 PM CST
Thanks... Info sent.
5 total messages
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Category: Bug
 
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