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Website Not Being Updated Once Paypal Payment Has Been Made

C
10 posts
Sat Jun 24, 17 8:47 AM CST
Hi Tim

I'm having some problems with my site not updating once customer have paid through PayPal Business Standard. They seem to be able to pay successfully and I'm receiving the funds, but my Sytist website is not acknowledging their order - instead it doesn't seem to move beyond the Cart stage.

Are you able to help?

Many thanks
16,207 posts (admin)
Mon Jun 26, 17 6:54 AM CST
Has this worked before?

If not, is your PayPal account a business account? It needs to be a business account.

If it has worked before, then something may have changed on the host like a firewall blocking the IPN from PayPal. Your host might be able to check that.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
2 total messages
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Category: Payment Options
 
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