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Godaddy Says Sytist Process Uses 110mb?

C
28 posts
Thu Feb 09, 17 12:03 PM CST
This was GoDaddy's response to how slow my site suddenly began running. It is not their servers but the php script that has a process that uses 110 mb?
B
249 posts
Thu Feb 09, 17 12:28 PM CST
I see this type of issue all the time. Including the photocart (pre-stytist) product. In almost all cases it was GoDaddy hosting.

The argument is always, well it's worked fine for 8 months, so it can't be GoDaddy. But it was. GoDaddy will tell you that you need to move to dedicated server or VPS service to fix your problem.

GoDaddy is designed for low use, single page users. Those pages don't get much traffic and seldom update their pages. There is nothing wrong with that, it's just their business model.

You didn't list your URL so I couldn't do any analysis for your specific site. Plus your issue could be something totally different. But I promise the answer I gave you above is what's happened 90% of the time. You could be part of the 10%.

The best advice I ever got, starting with photocart, was to host with saratogahosting.com. I've never looked back. Plus now with the Amazon S3 storage option, file space will never be an issue. We moved all our galleries to S3 and our bill this month .54 cents. I thought it was going to .94 cents but was just .54 cents.
-Bill
Bill & Jessica Photography
https://wellsandcarnes.com
C
28 posts
Thu Feb 09, 17 12:33 PM CST
My url is http://reflectionsphotography.com/refsytist/

I had what seems to be the same problem about a month ago and GoDaddy upgraded my server and everything seemed great. until today. Then a call to support and a couple of hours later they are insisting it is the script not GoDaddy. That is why I posted here. to see if anyone has answers -- Looks like it is time to change hosts.

Any body have any thoughts.
16,242 posts (admin)
Thu Feb 09, 17 1:17 PM CST
You would need to get more details from godaddy like a specific page or script they are claiming is using that process.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
C
28 posts
Thu Feb 09, 17 1:31 PM CST
too late -- you can never get the same support person back. I demostrated to him how the first page was very slow in coming up, as well as galleries, as well as backend admin for the same thing and his answer was the process (everything I showed him) was because the of the 110 mg. To say I don't believe him is an understatement.
C
28 posts
Thu Feb 09, 17 1:36 PM CST
Tim, is it possible as a first step to migrate Sytist to a new host and have my webpage link to that instead of a subfolder of the root
16,242 posts (admin)
Thu Feb 09, 17 1:50 PM CST
You can move to a new host. If you are looking for a new host, I can recommend http://www.saratogahosting.com/

Here are some others, of these Host Gator or Blue host:
http://www.picturespro.com/hosting-companies/

And here are instructions on moving to a new host:
http://www.picturespro.com/sytist-manual/installation/moving-sytist-from-one-host-to-another/
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
B
249 posts
Thu Feb 09, 17 2:33 PM CST
Two things http://saratogahosting.com and then use Amazon S3 for storage. Both of these options a about as fast as you'll find.
-Bill
Bill & Jessica Photography
https://wellsandcarnes.com
B
249 posts
Thu Feb 09, 17 2:47 PM CST
I think your issue is with your SQL server. Everything else, opening page etc.. are fast for the most part. It kind-of comes and goes.

Also the badge which says "secured by godaddy" shows site as being secure. However, the site IS NOT secure and clicking on the URL shows as not being secure.

on-line test shows extensive 14sec load time. But loads faster on my personal system, maybe because of cache.
-Bill
Bill & Jessica Photography
https://wellsandcarnes.com
C
28 posts
Fri Feb 10, 17 8:28 AM CST
Tim,

I am about ready to transfer Sytist to a new host but have a few more questions.

The new host wants me to move my root domain reflectionsphotography.com to the new host -- the problem is that I am hosting several other websites and domains under that domain. I just wanted to set up Sytist with the new host and link it to my domain hosted by GoDaddy. This would allow me to be up and running with Sytist without a lot of distruption for my other sites. This would give me time to migrate slowly everything from GoDaddy.

Also I have downloaded everything in the Sytist folder but the sy-photos folder is huge. I would gladly get rid of some of my galleries to make the process faster but the site is running so slow at GoDaddy that it would take forever. Is there a way to delete galleries and photos using ftp without disrupting Sytist or can I only do that through the program itself?

Conrad
C
28 posts
Fri Feb 10, 17 9:32 AM CST
I am thinking I will register the Sytist under a new domain name with the new host since I am not ready to transfer my current domain yet. Do I need to change my registration with you?
16,242 posts (admin)
Fri Feb 10, 17 1:54 PM CST
When you reinstall on the new domain, send me an email so I can reset your registration.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
C
28 posts
Sun Feb 12, 17 11:02 AM CST
Tim,

is it possible to transfer Sytist to a new host but still have the pictures stored on GoDaddy (like what I have seen with Amazon S3) and would that help speed up the program.
B
249 posts
Sun Feb 12, 17 7:53 PM CST
I don't think that will be an option for you. Plus even if you could make it work, you would be asking for trouble. In the final analysis you would be pretty much back where you are now.

My strong suggestion is to move your images to S3 then move your site to saratogahosting.com. Dave (saratogahosting) knows all about the software and what works and what doesn't. storage will not be an issue for you.

You could move to another host and everything might work great. Moving to saratogahosting everything WILL work great. I promise you will not find faster servers anywhere.
-Bill
Bill & Jessica Photography
https://wellsandcarnes.com
C
28 posts
Mon Feb 13, 17 7:14 AM CST
thanks Bill,

I went to amazon but was a bit confused on how many gets, puts, and transfer I would need. My sy-photos is about 30 gig.
B
249 posts
Mon Feb 13, 17 8:29 AM CST
Really hard to tell. I use a program called JPEGMini that I process all my images with. Cuts the file size down, A LOT. this what I do for images on the web and what I provide to client. It's pretty amazing that it can reduce the file size and still produce print quality. However, that doesn't help you with what you have now.

What I might recommend is using JPEGMini to reduce file size then upload again, REPLACING original images and moving to S3 all at the same time.

I was not aware that S3 made you choose the estimated size. I just created a bucket and started uploading.
-Bill
Bill & Jessica Photography
https://wellsandcarnes.com
C
28 posts
Mon Feb 13, 17 8:51 AM CST
I use Photoshop to reduce my photos to 1500 px for the long side. I then upload to the sy-upload folder with filezilla. This is just for Sytist to display -- if the client wants just a print I used full files with Millers Photo Lab. If they want digital files, I usually provide them with a flashdrive or data DVD or dropbox. Of course if it is just one or two, I let Sytist handle that by uploaded a bigger file to replace the display photo. I frequently upload anywhere from 200 photos to 2000 photos to Sytist depending on the shoot.

Initially to get up and running, I could transfer Sytist under a new domain and then just run Sytist with Saratoga and Amazon. I am struggling selecting a package from Saratoga because I would like to transfer my whole hosting from Godaddy but I currently host 19 domain/websites.

i appreciate your help -thanks
B
249 posts
Mon Feb 13, 17 9:16 AM CST
JPEGMini does not resize the image. It takes a 10mb image and make it 4mb with no loss in quality. Photoshop/Lightroom can make files smaller in size but at a quality loss. Makes it take less space on HDD, less bulk to upload and less bulk for client to download.
-Bill
Bill & Jessica Photography
https://wellsandcarnes.com
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