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Sisow Ideal Payment Return Error

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Marcel Otterspeer
109 posts
Wed Dec 07, 16
5:58 AM
Hi Tim,

I have a Sisow account for collecting iDeal payments. Everything works fine, except when someone cancelled or timed-out the iDeal payment it returns to Sytist with an error (jpeg included).

And sytist send an order number to Sisow so the number appears as payment description? Now it shows a basic Sisow-text

Attached Photos

Tim - PicturesPro.com
13955 posts
Thu Dec 08, 16
10:15 AM
I will have to do some looking into this, but just to confirm, when a payment is successful, they see the order and thank message. And this only shows when they cancel or is declined?
Tim Grissett, DIA - PicturesPro.com || My Email Address: info@picturespro.com
Marcel Otterspeer
109 posts
Thu Dec 08, 16
4:35 PM
When a payment is successful, everything is ok. The error appears on cancelled, declined or delayed transactions. Sometimes it shows the order, but the cart has still all the items in it and there's no order actually placed.
Marcel Otterspeer
109 posts
Wed Nov 24, 21
5:17 PM
Hi Tim,
Do you have any news on this? Got still some customers who got stuck after cancelling or delaying payment.
And maybe, because of the much more possibilities, is it possible to implement Mollie as a much better payment provider for European Sytist users?
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