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Current Version: 4.9.2 | Sytist Manual | Common Issues | Feature Requests
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Sisow Ideal Payment Return Error
Marcel Otterspeer
135 posts
Wed Dec 07, 16 5:58 AM CST
Hi Tim,
I have a Sisow account for collecting iDeal payments. Everything works fine, except when someone cancelled or timed-out the iDeal payment it returns to Sytist with an error (jpeg included).
And sytist send an order number to Sisow so the number appears as payment description? Now it shows a basic Sisow-text
Thanks!
I have a Sisow account for collecting iDeal payments. Everything works fine, except when someone cancelled or timed-out the iDeal payment it returns to Sytist with an error (jpeg included).
And sytist send an order number to Sisow so the number appears as payment description? Now it shows a basic Sisow-text
Thanks!
Attached Photos
Tim - PicturesPro.com
16,236 posts
(admin)
Thu Dec 08, 16 10:15 AM CST
I will have to do some looking into this, but just to confirm, when a payment is successful, they see the order and thank message. And this only shows when they cancel or is declined?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
Marcel Otterspeer
135 posts
Thu Dec 08, 16 4:35 PM CST
When a payment is successful, everything is ok. The error appears on cancelled, declined or delayed transactions. Sometimes it shows the order, but the cart has still all the items in it and there's no order actually placed.
Marcel Otterspeer
135 posts
Wed Nov 24, 21 5:17 PM CST
Hi Tim,
Do you have any news on this? Got still some customers who got stuck after cancelling or delaying payment.
And maybe, because of the much more possibilities, is it possible to implement Mollie as a much better payment provider for European Sytist users?
Do you have any news on this? Got still some customers who got stuck after cancelling or delaying payment.
And maybe, because of the much more possibilities, is it possible to implement Mollie as a much better payment provider for European Sytist users?
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