To post a new support question, click the Post New Topic button below.
Current Version: 4.6.0 | Sytist Manual | Common  Issues | Feature Requests

Please log in or Create an account to post or reply to topics.
You will still receive notifications of replies to topics you are part of even if you do not subscribe to new topic emails.

Image Options On Downloads

S
44 posts
Sat Sep 16, 23 3:44 PM CST

If you allow image options on download purchases, how are you delivering the final photo to the client? 
In general, I want school photos to be available for instant download after purchase, so I don't need to approve each one. But if they purchase touch-ups, I'll need to provide them with an updated digital file.

T
324 posts
Sun Sep 17, 23 7:00 AM CST

you can only pre-warn customers that retouched images may take a few days and replace original image when ready.

15,687 posts (admin)
Mon Sep 18, 23 5:09 AM CST

You can replace the photo on the order with the edited one and then email them it is available. Click the Manage Photos tab when viewing the order in the admin.

Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
S
44 posts
Mon Sep 18, 23 11:34 AM CST

Perfect! That is how I have done it in the past when I manually approved each download, but I wasn't sure if it would work if they have already downloaded the first version.

4 total messages
Please log in or Create an account to post or reply to topics.
This post has been viewed 66 times
Category: Photo Products
 
Loading more pages
Loading more pages

Sign up for email promotions.

Your information is safe with us and won't be shared.

Thank you for signing up!

 
©2003 - 2021 Grissett, LLC. All Rights Reserved.

By continuing to browse or by clicking Accept Cookies, you agree to the storing of cookies on your device necessary to provide you with the services available through our website.

    Accept   Privacy & Cookie Policy
Loading More Photos
Scroll To Top
Close Window
Loading
Close