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Image Options On Downloads

44 posts
Sat Sep 16, 23 3:44 PM CST

If you allow image options on download purchases, how are you delivering the final photo to the client? 
In general, I want school photos to be available for instant download after purchase, so I don't need to approve each one. But if they purchase touch-ups, I'll need to provide them with an updated digital file.

324 posts
Sun Sep 17, 23 7:00 AM CST

you can only pre-warn customers that retouched images may take a few days and replace original image when ready.

15,687 posts (admin)
Mon Sep 18, 23 5:09 AM CST

You can replace the photo on the order with the edited one and then email them it is available. Click the Manage Photos tab when viewing the order in the admin.

Tim Grissett, DIA -
My Email Address:
44 posts
Mon Sep 18, 23 11:34 AM CST

Perfect! That is how I have done it in the past when I manually approved each download, but I wasn't sure if it would work if they have already downloaded the first version.

4 total messages
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