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If your Photo Cart is suddenly getting a 500 error or only displaying a blank page then you or your hosting company has updated the PHP (programming language) to PHP 7 which Photo Cart is not compatible with (and will not be compatible with) mainly because of the removal of the my_sql functions which are replaced with my_sqli functions. 

You would need to have the PHP version downgraded to 5.6 in order for Photo Cart to work. If downgrading the PHP doesn't work then you may have to update Photo Cart to the last version of 7. Download Photo Cart 7 upgrade files. Upgrade instructions.

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Cant See Prices

A
11 posts
Mon Mar 04, 19 8:03 PM CST
Hi,
I'm trying to add a new product and price option and for some reason when ever I view the page you cannot see the prices or pricing options? I have never had a issue before and now for the life of me I cannot seem to get them to be visible. (They are in a product base and price list)
It has the cart option on the image but when you click the trolley its just a blank screen or where I used to be able to see them beside the image they are no longer visible.

Can I have help with this please- No idea what I am doing wrong

This is the direct link...
https://www.allirabatstonephotography.com.au/store/buy-tickets/#photo=f76c63039b2a295cedc5af2997e8f48f

Thanks
Edited Mon Mar 04, 19 8:05 PM by Allira Batstone
16,198 posts (admin)
Tue Mar 05, 19 11:37 AM CST
I think you have a missing closing HTML tag causing that. Did you add some HTML code somewhere?
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
A
11 posts
Tue Mar 05, 19 3:16 PM CST
Oh really :-/
I have never had to do anything like that before so where would I have to add that or would you know where I could have accidentally removed it from?
I have just added it the way I have done for the past 3years without issue- so no idea what to do or where to even start... sorry
A
11 posts
Tue Mar 05, 19 6:39 PM CST
The prices have come up now :-) no idea how it happened but it’s there!!
I now have this US number coming up on the bottom of my page when viewing on a smart phone... it doesn’t show on a desktop or while I am in the page designer. How can I remove it??
Attached Photos

A
11 posts
Tue Mar 05, 19 6:40 PM CST
16,198 posts (admin)
Wed Mar 06, 19 5:38 AM CST
Looks like you used the page designer and a template. That is a default number in a template. View that page and you will have a edit design button on the screen. Do that and you can remove it.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
6 total messages
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