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Turn Off Tax And Shipping On Digital Packages?
S
Shannon Chiminiello
25 posts
Sun Nov 15, 15 9:24 PM CST
Hi
I have digital packages set up but I do not offer digital downloads of the images (because I have to do further editing work on the images that my clients choose). For this reason I have set my digital packages to "not digital downloads". The problem is that tax and shipping are charged on all of my digital package purchases. How can I offer digital packages but not offer digital downloads so my clients don't get charged shipping and tax? (And no, there are no other tangible taxable items in these packages.)
Thanks in advance!!!
Shannon
I have digital packages set up but I do not offer digital downloads of the images (because I have to do further editing work on the images that my clients choose). For this reason I have set my digital packages to "not digital downloads". The problem is that tax and shipping are charged on all of my digital package purchases. How can I offer digital packages but not offer digital downloads so my clients don't get charged shipping and tax? (And no, there are no other tangible taxable items in these packages.)
Thanks in advance!!!
Shannon
Tim - PicturesPro.com
16,240 posts
(admin)
Mon Nov 16, 15 1:45 PM CST
When editing the package, there is an option for taxable.
For the shipping, a download option would have to be selected. Not an option to have a digital package without a download option selected.
For the shipping, a download option would have to be selected. Not an option to have a digital package without a download option selected.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
S
Shannon Chiminiello
25 posts
Mon Nov 16, 15 4:50 PM CST
Hi Tim,
What about the tax?
Thanks,
S
What about the tax?
Thanks,
S
Tim - PicturesPro.com
16,240 posts
(admin)
Tue Nov 17, 15 6:23 AM CST
When editing the package, there is an option for taxable. Set it to no.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
S
Shannon Chiminiello
25 posts
Tue Nov 17, 15 8:45 AM CST
Hi Tim,
I do have "taxable" set to no in the package already. It still charges tax... Any ideas how to stop this?
Thanks,
SC
I do have "taxable" set to no in the package already. It still charges tax... Any ideas how to stop this?
Thanks,
SC
Tim - PicturesPro.com
16,240 posts
(admin)
Tue Nov 17, 15 8:58 AM CST
I just did a test with a package set to not tax and it did not tax. Have you changed the tax setting since adding the package to your cart? If so, you would need to empty your cart and test again.
Tim Grissett, DIA - PicturesPro.com
My Email Address: info@picturespro.com
My Email Address: info@picturespro.com
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