Attention

If your Photo Cart is suddenly getting a 500 error or only displaying a blank page then you or your hosting company has updated the PHP (programming language) to PHP 7 which Photo Cart is not compatible with (and will not be compatible with) mainly because of the removal of the my_sql functions which are replaced with my_sqli functions. 

You would need to have the PHP version downgraded to 5.6 in order for Photo Cart to work. If downgrading the PHP doesn't work then you may have to update Photo Cart to the last version of 7. Download Photo Cart 7 upgrade files. Upgrade instructions.

Photo Cart was retired in 2015. Check out Sytist.

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Free Download Producing A Blank Bage

J
5 posts
Sun Mar 16, 14 11:48 AM CST
When activating the Free Download option in the photo gallery, everything appears to be fine. Free download arrow is visible and active when viewing the gallery. However, when the arrow is clicked a new, blank page/tab is opened in the browser and nothing is downloaded.

I have the newest version (7.1.0) of Photocart and am running PHP 5.4.
269 posts
Sun Mar 16, 14 12:24 PM CST
What is the URL so we can see this behavior?
J
5 posts
Sun Mar 16, 14 1:14 PM CST
Edited Mon Mar 17, 14 10:00 AM by Jacquelyn McHenry
269 posts
Mon Mar 17, 14 6:41 AM CST
I wasn't able to see any request or response being sent or received by the browser when clicking the free download link. I suggest you contact Tim using the CONTACT link...
J
5 posts
Mon Mar 17, 14 9:58 AM CST
Thanks Dave!
F
4 posts
Thu Nov 01, 18 12:08 PM CST
I'm getting the same as above, how do I get in contact with Tim?
Thanks, Fergul
Edited Thu Nov 01, 18 12:09 PM by Fergul McClean
6 total messages
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Category: Error
 
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